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Orders + Shipping

Last updated: 11/2/2018
 

Payments Accepted

We accept payments from Visa, Mastercard, American Express, Discover, JCB, and Diner's Club.
We also offer accelerated checkouts via Apple Pay, PayPal, Amazon Pay, and Shopify Pay.



Shipping Options

We understand that shipping is a key factor in your satisfaction with our store. At the moment, we offer complimentary shipping on orders over $100. We'd love to get to a point where we can offer free shipping across the board, but in the meantime we promise to keep finding the most reliable and affordable options to get our products to you.

Here are the two shipping options we have:

  • Ground Shipping (2-4 business days*, excluding holidays) - Free for orders over $100; $6.95 for orders under $100
  • USPS Priority Express (1 business day, excluding holidays) - Calculated rate based on order size and delivery location


Currently we only ship domestically within the continental U.S., Alaska, Hawaii, and Puerto Rico.
*Note: Shipping to Alaska, Hawaii, and Puerto Rico takes 2-4 weeks.



Processing Times

We process all orders within 1-2 business days. Orders placed on Friday-Sunday will ship out on Monday. Please note, we do not process orders on U.S federal holidays.
For USPS Priority Express shipping - orders must be placed by 12pm PST to be shipped out the same day.



Order Tracking

When your order is shipped, we will email you a tracking number. Additionally, you can access your order status in your account. You can do so by following these instructions:

  • Log in to your account
  • Click on "Order History"
  • Click on the order number you want to track


If you have any questions, please don't hesitate to contact our customer support team. We are dedicated to making the shopping experience as easy as possible for you.